Privacy Policy

The Centre Line is operated from Vancouver, British Columbia. Where a legal entity is required, the operating company is Train 2.0 Hockey Coaching Inc., 55 East 5th Avenue, Vancouver, BC, Canada. References to “we,” “us,” and “The Centre Line” mean that operator.

• Account data. Your email address and the timestamps of your sign-ins, so we can authenticate you and prevent duplicate reviews of the same program for the same season.
• Review content.Everything you submit through a review form — your relationship to the program, division/tier, season, the anchored dimension choices, the “what works” and “what to warn about” passages, and the factual fields (fees, practices, ratios). Reviews are public.
• Helpful votes and reports. Which reviews you mark as helpful, and any reports you file against a review. Helpful votes are aggregated; reports are private to our moderators.
• Program submissions and claims. If you submit a program to be added, or claim a listing on behalf of a program, we store the fields you fill in plus your email so we can follow up.
• Server logs. Standard request logs (timestamp, IP, path, user agent) for security and abuse-prevention purposes. Retained for 30 days, then rotated.

We do not collect children's personal information directly. The Centre Line is intended for adults (parents, coaches, players of legal age, volunteers, board members). Players under 18 should not create accounts.

• Authenticate you and enforce the “one review per season” rule.
• Publish reviews, aggregates, and rankings.
• Investigate reports and remove content that breaks our rules.
• Email you transactional messages (magic-link sign-in, decisions on program submissions and claims). We don't send marketing email.

• Public: the content of your published reviews, your display name if you set one, the program submissions you make, and any successful listing claim.
• You only: your email address, your sign-in history, reports you file, and your own draft / flagged / removed reviews.
• Our moderators: reports, flagged reviews, pending submissions, and pending claims.

We share data only with the service providers that make the site work:

• Supabase Inc. — Postgres database and authentication. Data is stored in Canada (ca-central-1 region).
• Vercel Inc. — application hosting and serverless functions.
• Transactional email provider — to deliver magic-link sign-in messages.

We do not sell personal information. We do not share data with advertisers or data brokers.

• Reviews: kept indefinitely while published. If you ask us to remove them, we will. Aggregate scores derived from your review may persist after removal but cannot be traced back to you.
• Accounts: kept while you have an account. Delete your account and we delete the email and sign-in records within 30 days.
• Server logs: 30 days.
• Program submissions and claims: retained as an audit trail of decisions. Personal contact fields are redacted on request.

Under Canadian privacy law (PIPEDA and BC PIPA) and GDPR for EU residents, you can:

• See what personal data we hold about you.
• Correct or update it.
• Ask us to delete it.
• Object to specific uses.
• Export your reviews in a portable format.

Email privacy@centrelinehockey.com and we will respond within 30 days.

We use one set of cookies: the authentication session cookie set by Supabase when you sign in. We do not use analytics cookies, advertising cookies, or cross-site trackers.

All traffic is TLS-encrypted. Database access is gated by row-level security policies. We run regular security advisories against our database configuration. No system is perfectly secure; if we discover a breach of personal information, we will notify affected users without unreasonable delay.

Our primary data centre is in Canada. Some service providers (Vercel, email delivery) process data in the United States. By using the site you consent to those transfers; we use providers that contractually commit to equivalent protections.

If we change this policy materially, we will update the effective date at the top and post a notice on the home page for at least 14 days.

privacy@centrelinehockey.com for privacy questions. For mail: The Centre Line, c/o Train 2.0 Hockey Coaching Inc., 55 East 5th Avenue, Vancouver, BC, Canada.